Investing in Digital Transformation for Better Customer Relations

July 31, 2019 / GuidesFor Team

Customer relations are good indicators of how a business is doing. A previous report from McKinsey states that it is no longer just about buying products or services–purchase decisions are becoming more and more about the overall experience of it. As a result, businesses have started focusing on improving customer experience and customer relations in turn. The digital age has then paved the pathway towards various ways and tools that can help organizations achieve the quality of customer relationships that they want. This article from CustomerThink gives the rundown on four tech tools that are currently trending, and for good reason too. – Regina Ongkiko

Read the source article at CustomerThink

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